Lakhisarai grocery Privacy policy

Privacy Policy

Lat Updated In November, 2025.

This Privacy Policy describes how we Lakhisarai grocery collects, uses, and shares your Personal Data when you use our website or application.

This policy applies only to customers accessing our services within Bihar, India.
The data we process is intended to comply with the applicable laws of India.

We collect information necessary to process your orders and deliver your items:

Contact & Delivery Data: Your full name, email address, phone number, and delivery address.
Transaction Data: Details about the items you purchase and your order history.
Payment Data: We use a secure, authorized third-party payment gateway (Razorpay). We do not store your full credit card or bank details on our servers.
Technical Data: Your IP address, device type, browser information, and details about how you use our site (e.g., pages visited).

We use your data only for the following specific purposes:

Order Fulfillment: To process your payment, confirm your order, and deliver household items to your specified address in Bihar.
Communication: To send you updates regarding your order status and respond to your customer service inquiries.
Service Improvement: To analyze website usage to improve our product offerings and site functionality.

We share your data only when necessary to complete your transaction or as required by law:

Delivery Partners: We share your name, address, and phone number with our local delivery partners in Bihar to complete the delivery of your order.
Payment Gateways: Your payment details are securely passed to our authorized payment gateway ([Name of Gateway]) to process your transaction.
Legal Compliance: We may share data if required by Indian law, a valid court order, or government authority.

We do not sell or rent your Personal Data to any marketing companies.

Security: We take reasonable steps (such as using SSL encryption on our website) to protect your data.
Your Consent: By using our website and placing an order, you agree to the collection and use of your Personal Data as described in this policy.
Updates: We may update this policy periodically. Any changes will be posted on this page with a revised effective date.

If you have any questions about this Privacy Policy or your data, please contact us immediately: